Cruise Cancellation Options

Dear passenger,

We hope this message finds you well. We apologise for any inconvenience this cancellation may cause and understand the impact it may have on your plans. However, we offer alternative options for you to consider:

1. Rescheduling Options:

We have tours available at a later date, please contact our office to discuss when suitable date can be found to reschedule.

2. Other Options Available:

o   If rescheduling now isn’t possible for you, we can convert your booking to a gift voucher for use up to three years, giving you the flexibility to reschedule for a later date.

o   Alternatively, we can cancel your booking and provide a full refund for any payments made.

If you booked through a travel agent or one of our booking partners, please reach out to them directly to explore your options for a refund.

Be assured that cancelling bookings is never a decision we make lightly. However, in this case, it is necessary due to circumstances beyond our control. We hope one of the alternative dates will work for you, and we look forward to welcoming you aboard soon.

If you can please reach out to our office to inform us of which option you would like to proceed with and any questions or require further assistance, don’t hesitate to ask. We are here to help in any way we can.

You can contact our office at info@wildlifecoastcruises.com.au or by calling (03) 5952 9500